Is it a breakdown emergency? Call our 24/7 emergency hotline now at
07388 529617.



Vehicle Recovery in Newtown

Help is here, 24/7

Welcome to RTC Recovery – Your Reliable Roadside Assistance Partner. 

Call 07388 529617     Leave an Enquiry






RTC's tow truck transporting a white broken down car

Decades of Dependable Service

Our family-run team has been responding to breakdowns, towing vehicles to safety and providing reassuring roadside assistance for decades. Whether you need prompt roadside repairs in Shrewsbury, vehicle recovery in Newtown or towing in mid-Wales, we aim to get somebody to you within 45-60 minutes – No matter how remote or out-of-the-way you are.






PAS 43


Demonstrates our commitment to safe working practices during roadside recoveries

British Standard - ISO
QMS Tick - ISO 9001 (2015) 

Demonstrates our commitment to continuous professional development

IVR Training


Equips our team with the skills and knowledge to safely and effectively handle recovery situations.




Our vehicle recovery, roadside repair and vehicle transportation services

a person cranking up a car in preparation for replacing a tire

Roadside Repair

Ambushed by a minor vehicle fault? RTC Recovery can get you moving within the hours with battery jumpstarts, fuel deliveries, lockout assistance and tire changes.

a tow truck transporting a black broken down car down a motorway

 Breakdown Recovery 

Find yourself stranded after a more serious breakdown? We can take your vehicle home or to the nearest repair place for a fair and transparent price.

a white car being transported on top of a tow truck

 Vehicle Transportation 

Need a car taken to an auction or from a body shop? RTC Recovery has the tools and experience to safely transport everything from everyday motors to classic cars.



A close up of a red emergency triangle on the road with a car accident in the background

 Accident Work

Been involved in an accident? RTC Recovery is able to work with insurance companies to get you back on the road ASAP, handling everything from transportation to your courtesy car.


multiple cars stored under a roof, some of which with coverings over them

 Vehicle Storage 

Need a safe place to store your car following an accident? RTC Recovery has the infrastructure to store up to 200 cars, streamlining your insurance claim.


Our Breakdown & Recovery Services     Learn about Breakdown Safety




Let's get you moving again.

Call our 24/7 hotline, and we'll try to get somebody to you within the hour.




a black car on the back of a yellow tow truck

About RTC Recovery

RTC Recovery has been helping the Shropshire and Powys communities for 49 years with reliable light and commercial vehicle recovery services for motorists in need.

Over the generations, our family-run business has carried out everything from roadside repairs on remote Welsh country roads to emergency towing on the M54. With a depot in Shrewsbury and a depot in Newtown and years of experience in the area, we're perfectly positioned to respond to callouts throughout Powys and Shropshire, from the remote countryside to the motorway.

Looking to find out more about our coverage, services or vehicle recoveries in Newtown? Get in touch using our contact form.

Our History



a red warning triangle set out behind a broken down car


Dedicated to Prompt and Reliable Roadside Assistance

Where national roadside recovery firms might be willing to leave you waiting for hours or even refuse to send someone altogether, we appreciate how stressful and troubling a car breakdown can be. That's why we make it a point of personal pride to respond to every call that comes our way, regardless where you happen to breakdown or the time of day.






What have our customers said about our vehicle recoveries in Newtown and Shrewsbury?

Read through what our past clients have said about us in the past. 

Paul was a life saver...

Had to use their services last night. Paul was a life saver as my back tyre was ruined and I was stranded. This family business was the only one willing to come out and give me a hand without overcharging like other companies I rang. Definitely recommend these guys!   |     |  

They were really helpful and understanding to my problem....

Brilliant. They were really helpful and understanding to my problem.

They collected car keys from my home and then collected my car from another location and took it to the garage at a very reasonable charge.

I have already recommended them to other friends and businesses.

Great to be able to find a small local business that are more flexible to your needs rather than the large national companies.

  |     |  

Read More Testimonials






Where do we cover?

With a depot either side of the Welsh border, RTC Recovery are uniquely positioned to respond to calls for vehicle recoveries in Newtown, Shrewsbury, everywhere in-between and indeed the wider Powys and Shropshire counties.

Whether you have broken down between Wellington and Telford on the M54, the hard shoulder on the A5 or on one of Mid Wales's many winding country roads, RTC recovery can get a professional to you come rain or sunshine. 





Frequently asked questions about our vehicle recovery services

Take a look through our FAQs. If you have any other questions, please fill out our contact form, or email us directly at

What sized vehicles can you recover?

We can cover up to light commercial vehicles, including delivery vans, panel vans and other commercial carrier vehicles with a gross vehicle weight under 3.5 metric tonnes.

With that said, we are able to offer roadside assistance services to heavy goods vehicles.

What should I do if my vehicle breaks down on the road?

If your vehicle breaks down, the first priority is safety. Pull over to the side of the road, if possible, turn on your hazard lights, and try to move your vehicle out of the flow of traffic. If you're unable to move the vehicle, stay inside with your seatbelt fastened.

Should I attempt to repair my vehicle myself?

Unless you have experience in vehicle repairs and it’s completely safe, you’re better off leaving the repairs to the professionals. Not only can attempting repairs without the proper knowledge or equipment cause further damage to your vehicle and turn a simple fix into a complicated repair, in some cases it can even be dangerous.

What information should I provide when I call RTC Recovery for assistance?

Please provide us with your exact location, the type of vehicle you’re driving and a description of the problem, along with any nearby landmarks or road signs to help us find you.

Should I exit my vehicle if I’m stranded on the motorway?

Staying inside your vehicle can provide protection, but it’s not always the safety option – Especially in situations where there is a risk of collision such as busy motorways. Standing near your vehicle can also be dangerous, due to the risk of debris if your vehicle is clipped or hit by another car.

Instead, try to move as far from your vehicle as possible behind the barrier. Only when you’re in a safe area should you use your phone to call for assistance.

What should I do when I wait for assistance to arrive?

If you have a hi-vis or reflective triangles in your car, you should use these to warn other drivers that you have broken down (Only if it is safe for you to retrieve them from your car and deploy them).

Otherwise, keep your hazard lights switched on and remain calm.





Our Depots


Emstrey House
Sitka Drive
Shrewsbury Business Park



Unit 6
Vastre Industrial Estate
3 Heol Vastre 
SY16 1DZ